Terms & Conditions
All orders placed through our website are subject to availability and acceptance. When you place an order, you are making a binding offer to purchase the selected sofa(s) at the listed price, plus any applicable shipping costs and taxes. We will confirm receipt of your order via email, but this confirmation does not constitute acceptance of your order. Acceptance of your order occurs only when we dispatch your sofa(s) and send a shipping confirmation email with tracking information. We reserve the right to reject or cancel any order for any reason, including but not limited to product unavailability, pricing errors, fraudulent activity, or ineligible delivery addresses. If your order is canceled after payment, we will issue a full refund promptly.
Pricing for our sofas and related products is displayed in the applicable currency on our website and is subject to change without notice. All prices exclude shipping costs and taxes, which will be added to your order total at checkout. We make every effort to ensure pricing accuracy, but if a pricing error is identified after you place an order, we will notify you immediately and offer you the option to cancel the order for a full refund or proceed with the correct price. We are not obligated to fulfill orders placed at incorrect prices.
We stand behind the quality of our sofas and ensure that all Products are inspected before dispatch to meet our high standards. However, if you receive a defective or damaged sofa, you must notify us within 48 hours of delivery and provide clear photos of the damage or defect. We will assess the issue and provide a suitable resolution, which may include a replacement, repair, or refund, at our discretion. We are not responsible for damage caused by improper use, assembly, or normal wear and tear of the sofa after delivery.
Assembly of our sofas may be required, and we provide clear assembly instructions with each Product. If you require professional assembly, you may arrange this independently, as we do not offer assembly services. We are not liable for any injuries or damage caused by improper assembly, whether done by you or a third party. You agree to use our sofas in a safe and appropriate manner, and we are not responsible for any accidents or injuries resulting from misuse.
You agree to use our website only for legitimate purposes and in compliance with these Terms and applicable laws. Prohibited uses include, but are not limited to, accessing or attempting to access unauthorized areas of the website, using the website to transmit harmful or inappropriate content, engaging in fraudulent or deceptive activity, or interfering with the website’s functionality or security. We reserve the right to restrict or terminate your access to the website if you violate these prohibitions.
We do not guarantee that our website will be available at all times or free from errors or technical issues. We will make reasonable efforts to resolve any website downtime or technical problems promptly, but we are not liable for any losses or damages incurred due to website unavailability, slow loading times, or technical errors.
All intellectual property rights related to our website, sofa designs, product images, descriptions, and brand materials are owned by us or our licensors. You may not reproduce, distribute, modify, or use any of these intellectual property rights without our prior written consent. Unauthorized use of our intellectual property may result in legal action.
These Terms shall be governed by and construed in accordance with the applicable laws, excluding conflict of law principles. Any disputes arising out of or in connection with these Terms or your purchase of our Products shall be resolved through amicable negotiation where possible. If negotiation fails, the dispute shall be submitted to the competent courts of the applicable jurisdiction.
By placing an order or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in full. If you have any questions about these Terms, please refer to the resources available on our website for further clarification.